Order Processing

• All orders are processed within 1-2 business days after your payment has been successfully verified.
• Orders placed after 3:00 PM (local time) or during weekends and holidays will be processed the following business day.

Shipping Methods and Delivery Times

We offer multiple shipping options to suit your needs:

1. Standard Shipping: Estimated delivery time is 3–7 business days.
2. Express Shipping: Estimated delivery time is 1–3 business days.

Note: Delivery times are estimated and may vary depending on your location and external factors, such as courier delays or weather conditions.

Shipping Rates

Shipping costs are calculated at checkout based on the shipping method selected, the size and weight of your order, and your location.

Shipping Restrictions

• We currently ship within The United States.
• Orders cannot be shipped to P.O. Boxes, APO/FPO addresses, or certain restricted areas.

Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number and instructions to track your package.
• Tracking updates may take up to 24 hours to appear after the package has been shipped.

Lost or Stolen Packages

• GetKush.com is not responsible for lost, stolen, or damaged packages after they have been marked as "Delivered" by the courier.
• If your package is lost or damaged during transit, please contact the shipping carrier directly or email us at support@getkush.com for assistance.

Customer Support

For any questions or concerns regarding shipping, please reach out to our customer service team at support@getkush.com. We are here to help!